Based on a foundation of customer service, associate satisfaction, and community, The Heritage is proving to be the premier provider of Alzheimer's and memory care services in the metro Kansas City/Johnson County area. Our mission is to care for a special group of seniors who are dealing with the effects of Alzheimer's or other forms of memory disorders. We strive to make
Based on a foundation of customer service, associate satisfaction, and community, The Heritage is proving to be the premier provider of Alzheimer's and memory care services in the metro Kansas City/Johnson County area. Our mission is to care for a special group of seniors who are dealing with the effects of Alzheimer's or other forms of memory disorders. We strive to make every day the best it can be for each resident through our unique and innovative approaches.
Our customer service program is custom-tailored for each resident, based on his or her needs and desires. We are not a 'one-size-fits-all' facility. Our program not only provides for life's necessities, but also encourages positive relationships among the residents, family members and our associates, creating a community that offers a quality of life unmatched by other facilities.
Associate satisfaction is a key element of The Heritage. We choose our associates based on their innate abilities and high caliber skills, enabling them to make a positive difference in our residents' lives. These professionals are truly responsible for the specialized care provided to our residents and their families. Our associates are positive people, happy to be working with us here, and are what really differentiate this senior care community from others. I strongly encourage you to meet and visit with them as you get to know The Heritage.
Community is our term for that sense of being at home with family and friends. This comfortable feeling is the essence of what we are striving to accomplish at The Heritage. Our residents live with dignity and purpose, in an enjoyable community of family involvement, with the support and care of professionals.
Again, thank you for your interest in The Heritage of Overland Park. We know that you are preparing to make an important decision. We would welcome the opportunity to help you to be assured that your loved one will make the most of each and every day.
In each of our Heritage homes, we embrace a holistic philosophy throughout every area of service and adhere to a person-centered approach that incorporates the specific needs of each resident. We consider the many different dimensions that make up who they are as an individual and then look for ways to support, encourage, and engage then in those areas.
At The Heritage, we believe that people with dementia are just that...PEOPLE...people with individual strengths, abilities, interests and desires. Our philosophy of care focuses on creating an environment that is not only comfortable and enjoyable but also offers meaning and purpose.
Because every person is unique, our belief is that there is no 'cookie cutter' approach to supporting individuals with dementia. Getting to know our residents at a personal level enables us to create a life and a home where people feel loved and have an opportunity to thrive. Paying close attention to their overall health and having medical oversight is a key part of our residents care.
Customer service is at the top of everything we do and tailored to each resident based on their needs and desires. Our amenities and services not only provide for life's necessities, but also encourage positive relationships among our residents, their families and our associates. The Heritage was created to ensure that those seniors dealing with various forms of dementia have the encouragement, support and ability to live an active and meaningful life.
About This Company
I just want to thank everyone at the Heritage for the outstanding care given to my sister Sue. We have experienced several different facilities in the past...
First let me say that I would give this community 5 stars however to me that means The Heritage of Overland Park is perfect, I don't believe anyone is...