Our attention to detail is directed to every aspect of our operation. It begins with the design and size of the building and continues with the services
Our attention to detail is directed to every aspect of our operation. It begins with the design and size of the building and continues with the services we provide, the staff we employ, and most importantly, the residents who choose to live at Heritage. Caring at its Best is a tradition at Heritage Assisted Living.
Please follow the links below to find out more about each of our locations. A personal visit is the best way to truly experience the care and compassion we provide. Feel free to stop by for a visit anytime or call to schedule a tour.
The size of our Fountain City facility is truly fundamental to Caring at its Best. We have intentionally limited the building to a single story with 24 suites. Our size provides opportunities for socializing and developing friendships, yet is not so large that residents get lost in the crowd.
With a smaller number of residents, our staff has more personal time with each resident allowing them to know and appreciate each other better. Our size also provides the flexibility to accommodate special requests; such as a daughter baking cookies or planting flowers with her mother. We are hopeful that residents will continue to experience life's most treasured moments while living at Heritage.
An excellent staff is another important factor in providing Caring at its Best. Compassion and empathy are the highest priorities for prospective employees. The importance of respecting and maintaining each resident's dignity is emphasized during training. Many of our staff has been caring for our residents for 5 to 10 years. This experience provides consistency which leads to better care, a trusting relationship and greater resident satisfaction. Staff schedules allow extra time to spend with each resident beyond just attending to their basic needs.
With decades of combined experience in health-care for seniors, we have found that more personalized care can be provided in a smaller, more intimate facility. Only when the resident, their family, our staff and management work together, can we provide Caring at its Best - treating others as we would choose to be treated.