Connections
At Merrill Gardens we make it easy to stay in touch with family and friends with our revolutionary Merrill Gardens Connections program! Specifically designed for seniors, this computer program allows our residents to search the web, shop, send and receive photos and keep up with local news. The text is larger and the commands are designed to be simple to learn and use.
With our Connections program, every Merrill Gardens' resident receives a free email account and access to the Internet! We also provide free on-site training and live demonstrations so that first time users feel more comfortable and confident. Our computers are available 24-hours a day so that residents don't have to miss a thing. At Merrill Gardens, home is just a few clicks away!
Amenities
Merrill Gardens' communities offer apartments with generous living space as well as a choice of floor plans to suit your needs. There's no buy-in required and your month to month fee includes all of the comforts of home.
Imagine a life without household chores, yard work or home maintenance. Invite guests to a meal, special event or social outing. With our on-site activity director, scheduled transportation and Anytime Dining program, -- there are lots of opportunities to make new friends or entertain old ones in your new home. Create a lifestyle you love knowing that Merrill Gardens is committed to assisting you with your changing needs. Welcome to Merrill Gardens!
Location
Services
Features
Essentials
COMMUNITY LINKS
City of San Ramon
City of San Ramon website - Includes city newsletters, recreation guide, community events and more. www.ci.san-ramon.ca.us
San Ramon Chamber of Commerce
Chamber of commerce website includes events calendar, history, demographics, climate, and several government links. www.sanramon.org
San Ramon Medical Center
This hospital is only two and a half miles from our San Ramon community. The website includes a list of services, events, and health resources. www.sanramonmedctr.com
60-Day Satisfaction Guarantee
They say there are no guarantees in life, but at Merrill Gardens, we are out to change that! Each community offers a satisfaction guarantee: If any resident who moves into a Merrill Gardens community is not completely satisfied with their new home - we will refund their money for the first 60 days of occupancy!
"The program is really pretty simple. We want our residents to be happy and we work very hard to welcome them into their new home," says Steve Delmore, Executive Vice President. "We know that making the decision to move into a retirement community is a big step and we want to show new residents that we are confident that they will be happy in their new home. By offering the guarantee, residents know that we stand by our commitment."
The management and resources of Merrill Gardens ensure high standards of service and a long-term commitment to quality, security, choice and privacy in all its communities. At Merrill Gardens, the focus is always on resident satisfaction and providing the best in retirement community living.
How the 60-Day Satisfaction Guarantee Works
Comparison Worksheet
Compare the cost of living in your home with living at Merrill Gardens. When you add it all up, you’ll see that living in one of our communities is truly affordable.
If your needs should change, we will gladly assist you by providing an individualized care plan to suit your needs. Our communities offer private apartments with generous living space, with a choice of floor plans to fit your lifestyle. We also welcome all the personal touches that make a house a home, including your small pet.
Caring vs. Providing Care
Our Assisted Living Service Program is focused on nurturing residents to help them reach their maximum potential. Our staff seeks to foster independence rather than dependence, and to be sensitive to the individuality, privacy and freedom of choice to which our residents are entitled. In short, care is something we do, not simply a service we provide.
Personal Care Services
Our program generates an individually tailored service plan that supports the resident's own ability to perform activities of daily living. Services we can assist with may include:
Responding to Change
We meet the changing needs of our residents by offering a fee structure that addresses the degree of need and frequency of interaction. The resident's monthly fee may increase or decrease as their needs change. Our trained staff documents services provided, and notes trends that may demonstrate a higher level of need.
Team Work
It's a team effort that works best. In order to meet our residents' needs, we are in frequent contact with families as well as physicians, counselors or therapists to discuss any challenges we may encounter.