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Application Process Application Process Fair Housing Interaction with Tenants Leasing Tips Management and Employee Tips Marketing Owners Information Trends Checking out Potential Tenants Rejecting Tenant Applications The Adventures of Leasing Linda: Meeting, Greeting & Qualifying Leasing Lynda—You've Got Mail! Handling a Future Resident Inquiry How to Thouroughly Evaluate the Prospective Tenant's Credit and References Fair Credit Reporting Act Compliance and the Landlord The Art of Telephonically Screening Prospective Tenants References from Landlords - How to Verify Them